Privacy Policy

SymbolHubs respects your privacy. This policy explains what we collect, why, and your rights under the GDPR and similar laws.

What we collect

• Contact & consultation details you submit (name, email, and the information you provide for a consultation). We use these only to respond to you and fulfil your request.
• Payment information for consultations and donations is processed by Stripe. We never see or store your full card details.
• Email opt-ins are handled by Brevo if you choose to receive updates. You can unsubscribe at any time.
• Minimal analytics to understand which pages are useful. We do not sell your data.

Legal basis

We process data on the basis of your consent (e.g. email opt-in), contract (fulfilling a consultation you paid for), and legitimate interest (keeping the site secure and understanding usage).

Third parties

We share data only with the processors needed to run the site: Stripe (payments), Brevo (email), and Formspree (contact form). Each has its own privacy commitments.

Cookies

We use minimal cookies and ask for consent via a banner. You can decline non-essential cookies without losing access to the content.

Your rights

You may request access to, correction of, or deletion of your personal data, and you may object to or restrict processing. To exercise any of these, email hello@symbolhubs.com.

Data retention

We keep submission and payment records only as long as needed to provide the service and meet legal obligations, then delete them.